NEW YORK – Scores of iPhone 5 users hit Apple’s support forums over the past week to exchange anecdotal reports on a scary bug: Their phones appeared to be sucking down cellular data even when they were connected to a Wi-Fi network, resulting in big overages as they blew through their monthly data caps.
IPhone 5
It seems that some folks who happen to use Verizon’s service have been experiencing peculiar data connectivity issues. Sometimes their iPhones will rely on cellular data even though they are connected to a Wi-Fi network. This means that they may not always get the fastest data connection possible — assuming that their Wi-Fi speeds are superior to the 4G LTE speeds, of course — and that they’re eating away at their monthly data allotments when they don’t have to.
The solution for this bug is pretty simple though. You just have to follow the following actions which is provided by Apple :
This carrier settings update resolves an issue in which, under certain circumstances, iPhone 5 may use Verizon cellular data while the phone is connected to a Wi-Fi network. Follow these instructions to install the update.
- Tap Settings > General > About.
- Wait for the following alert to appear:
- Tap OK to install the update.
- Hold the Sleep/Wake button down until you see “slide to power off”.
- Slide to power off.
- After the device powers off, hold the Sleep/Wake button to turn your phone back on.
Note: To finish the installation of the update, your iPhone 5 must be turned off and then on again.
After your iPhone restarts, tap Settings > General > About, then scroll down to Carrier and verify that “Verizon 13.1″ is displayed.
